ServiceNow Developer – Remote (Mexico)

We are seeking an experienced and highly skilled ServiceNow Developer with 6+ years of overall IT experience and strong hands-on expertise in the ServiceNow platform to join a long-term project with Tech Mahindra. This role is adecuado for professionals who enjoy working in Agile environments, building scalable platform solutions, and collaborating with distributed teams.

Key Responsibilities:

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Design, develop, and maintain solutions on the ServiceNow platform.

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Develop and customize functionality using JavaScript, Glide scripting, Script Includes, and Scheduled Jobs.

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Design and implement backend APIs, data structures, and integrations to support content delivery and search capabilities.

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Troubleshoot issues across ServiceNow content pipelines and identify root causes across system components.

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Collaborate with cross-functional and distributed teams in Agile/Scrum environments.

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Support platform enhancements related to AI experiences or ITX/Technology workflows, depending on specialization

Technical Skills Required:

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6–10 years of total experience in software or platform development.

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5+ years of hands-on experience with ServiceNow (Tech Leads) or 5–7 years (Mid-level).

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Strong proficiency in JavaScript.

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Solid experience with Glide scripting, Script Includes, and Scheduled Jobs.

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Experience with ServiceNow integrations (REST/SOAP).

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Strong platform troubleshooting and debugging skills.

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Advanced English for professional communication

Nice to Have / Preferred Skills:

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Experience with Service Portal and UI Builder.

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Knowledge of Virtual Agent, Now Assist, AI or GenAI (for AI Experiences).

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Hands-on experience with ITAM, SPM, or ITSM Change Management (for ITX/Technology workflows).

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Background in AI/ML (required only for AI/ML-focused profiles).

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Experience working on large-scale, enterprise ServiceNow implementations

Soft Skills:

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Strong communication skills.

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Leadership and proactive

📌 ServiceNow Developer 2709 (Ciudad de México)
🏢 Xideral
📍 Ciudad de México