03 ago
|
Crossover
|
Ciudad de México
03 ago
Crossover
Ciudad de México
Crossover is seeking a technical support engineer to diagnose and resolve complex issues across Alpha's education products. You will replicate failures, analyze logs, and use AI-powered tools to verify findings before escalating or closing tickets.
You will document workflows for future agents, support multiple products, and ensure rapid, single-touch resolutions for students and guides.
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📌 Senior Technical Support Engineer – Education Platform (Ciudad de México)
🏢 Crossover
📍 Ciudad de México