PayJoy in Mexico is seeking a Senior Manager of General Support to lead day-to-day operations of customer and clerk support teams in the country. You will monitor, improve and standardize support metrics, collaborating with local leadership to meet regional expectations and align with general initiatives.
The role focuses on optimizing resource use, implementing fraud prevention strategies with risk teams, and driving scalable QA and training programs across BPOs and internal teams.
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📌 Senior Manager, Global Support Operations – Mexico (México)
🏢 StartX
📍 México