About the Company

FedEx is one of the worlds largest express transportation companies, serving over 220 countries and territories. We are committed to delivering outstanding service, fostering innovation, and building a culture of collaboration and excellence.

We are expanding our operations in Mexico City. In this role you will be foster a strategic initiative to support employees across the Latin America and Caribbean LAC region. We are looking for talented individuals to join our Payroll Global Business Services team as Tier 2 agents in a dynamic contact center environment.

What will you do in this role

You will be the first point of contact for FedEx employees across the LAC region, providing Tier 2 support for Payroll inquiries. Your daytoday will include

Support in payroll operations, tax compliance, reporting, and audit activities, while serving as a key liaison between HR, Finance, and external vendors

Act as a point of contact for complex payroll issues, escalations, and employee inquiries, ensuring timely and effective resolution

Partner with HR to manage employee lifecycle data hires, terminations, compensation changes, ensuring payroll accuracy.

Contributing to the continuous improvement of Contact Center processes and service quality.

What are we looking for





Bachelors degree in accounting, Business Administration, or related field. 1 year of experience in payroll, finance, HR, or related areas.

Experience managing complex payroll processes and regulatory in the US

We are seeking candidates with experience in U.S. payroll administration within Global Business Services GBS or Shared Services organizations.

Ideal candidates will have handson experience processing U.S. payroll using platforms such as ADP or Workday in a shared services environment.

Advanced English proficiency C1 required for daily interaction with USbased teams.

Familiarity with HR Payroll platforms such as SAP, Workday, or similar systems desirable.

Strong verbal and written communication skills in both Spanish and English.

Analytical mindset, attention to detail, and ability to work under pressure.

Availability Monday to Friday, 900 AM 700 PM
Bolsa de trabajo México ofrecemos puesto de Payroll Administrador para el sector de Administracion Oficina en la empresa Adecco de Cuauhtémoc. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Payroll Administrador (Cuauhtémoc)
🏢 Adecco
📍 Cuauhtémoc