Description
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Job Summary
The Asset Management & Testing Supervisor is responsible for leading the daily operations of the asset management, testing, and depot teams. This role ensures IT assets are properly tracked, tested, deployed, recovered, and disposed of throughout their lifecycle while maintaining high service quality, inventory accuracy, and operational efficiency.

The supervisor manages team performance, supports escalations, oversees asset controls, and works closely with IT, Procurement, Finance, and vendors. This role also drives process improvements and automation initiatives while ensuring compliance,



audit readiness, and effective end-user support.

Work Schedule
Monday – Friday | 8:00 AM – 5:00 PM EST
On-site at Plaza San Telmo Office, Aguascalientes, Mexico

Key Responsibilities
- Lead and supervise the daily activities of the testing and depot operations team.
- Ensure all devices and peripherals are properly tested, validated, and approved for deployment.
- Oversee functional testing of laptops, desktops, monitors, docking stations, printers, and other IT equipment.
- Support and guide technicians in diagnosing and resolving complex hardware and peripheral issues.
- Establish and maintain testing procedures, quality standards, and operational guidelines.
- Monitor team performance, productivity, and service levels to ensure operational objectives are met.
- Manage escalations and provide technical leadership for challenging cases.
- Analyze testing results, identify recurr

📌 FBS Asset Management Lead (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes