Responsibilities

- Maintain ownership of new client assets and ensure that clients have a timely and quality implementation of Solera products.
- Work with Implementation Specialists and Customer Enablement leadership to develop and maintain the implementation process of Solera products.
- Provide a single point of contact during the onboarding process, working with the customer and a team of resources toward the implementation of Solera products.
- Manage the project from receipt of the project to implementation completion.
- Ensure proper documentation and that Customer Resource Management is updated.
- Document all customer interactions consistently, thoroughly, and free of grammatical errors.
- Collect and analyze client feedback to improve upon implementation delivery.
- Work with a team of resources to ensure a timely and quality onboarding experience.
- Work independently under general supervision with minimal directions.

Qualifications





- Experience in the automotive or fleet industry preferred.
- Bachelor's degree or equivalent work experience preferred.
- Experience with Salesforce preferred.
- High school degree or equivalent.
- 4+ years of experience working directly with customers required.
- 4+ years of experience managing projects with customers required.
- 4+ years of Implementation Coordinator experience or equivalent required.
- Proficient in Microsoft Office suite.
- Experience presenting both to groups and one-on-one.
- Demonstrated communication skills.
- Demonstrated ability to communicate effectively over the phone.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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📌 Project Manager III (Ciudad de México)
🏢 Solera
📍 Ciudad de México