we’re looking for a strategic and data-driven account manager to support and scale seller operations within the shein mexico marketplace. This role plays a key part in driving seller growth, improving store performance, and ensuring operational excellence.

key responsibilities:

- manage end-to-end seller and store operations to drive gmv growth, new product launches, and inventory sell-through.
- guide sellers on listing optimization, pricing strategies, campaign participation, and performance improvement.
- monitor kpis such as traffic, conversion rate, aov, return rate, fulfillment efficiency, and stock levels; translate insights into action plans.
- resolve operational issues, after-sales disputes, and compliance risks to maintain platform standards.
- collaborate cross-functionally with marketing, category, logistics,



and warehouse teams to ensure seamless execution and localization for the mexican market.
- analyze market trends, competitor strategies, and consumer behavior to provide data-backed recommendations.

requirements:

- bachelor’s degree in e-commerce, marketing, international trade, or related field.
- fluency in english (required).
- strong analytical skills with proficiency in excel and data dashboards.
- understanding of the mexican e-commerce landscape.
- experience with marketplace operations, campaign management, inventory, and fulfillment processes.
- strong communication, negotiation, and cross-functional collaboration skills.

core competencies:

- seller growth & enablement
- data-driven decision making
- localized marketplace operations

📌 Account manager (Ciudad de México)
🏢 SHEIN
📍 Ciudad de México