Ciena is looking for a Customer Success Advocate in Mexico City to help retain and expand a diverse customer base. You will align Ciena’s services with customer goals, drive renewals, and use data-driven insights to improve outcomes.
The role emphasizes proactive problem solving, strong communication, and collaborative engagement with account teams. The successful candidate will be client-facing with a passion for delivering exceptional customer experiences, working in a versátil environment
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📌 Strategic Customer Success Advocate (México)
🏢 Ciena
📍 México