In BYD we are looking for a dynamic and analytical Aftersales District Analyst to join our automotive aftersales team.
This role is adecuado for young professionals who want to grow their career in the automotive service and aftersales environment, working closely with dealers and internal teams to improve service performance, customer satisfaction, and operational efficiency.
IMPORTANT: This role is not relate with manufacture or design profiles.
This position is aimed at junior to mid-level profiles.
Key Responsibilities
Analyze aftersales performance indicators (service, parts, warranty, CSI/NPS) in the designated region.
Visit and support the dealer network with performance tracking, reporting, and follow-up actions.
Support in the elaboration of dashboards, reports, and insights to identify trends, gaps, and improvement opportunities.
Collaborate with the different inner areas of Aftersales, Service, Parts, Warranty, and Training teams.
Support the execution and monitoring of aftersales programs, campaigns,



and initiatives.
Track dealer compliance with processes, standards, and KPIs.
Requirements
Bachelor's degree in Engineering, Business, Automotive, Industrial or related field.
2 years Maximum of experience in: Automotive aftersales working directly in a dealer with service operations, warranty, parts, or service analysis.
Strong analytical skills and data-driven mindset.
Good command of Excel, Power BI or similar tools is a plus.
Strong communication and coordination skills.
"At BYD Mexico, we promote equal employment opportunities and respect for diversity. All our job openings are open to talented individuals regardless of gender, age, origin, orientation, identity, or any other condition. Our hiring decisions are based on each person's merits, competencies, and values, in strict compliance with Mexican legislation"
#J-*****-Ljbffr

📌 Aftersales District Analyst (Xico)
🏢 BYD México
📍 Xico