02 ago
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VoxelMaps
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Xico
Tech Research Studies is a division of Voxelmaps, dedicated to gathering valuable user insights that drive technological innovation.This department specializes in in-person paid focus groups, connecting individuals with some of the world's leading brands to provide feedback on existing products and upcoming innovations.With a focus on user experience and emerging technology, Tech Research Studies conducts research that helps refine and enhance products before they reach the market.Participants engage in structured discussions, hands-on testing, and direct interaction with new technology, ensuring that companies receive real-world perspectives from diverse users.By bridging the gap between consumers and developers, Tech Research Studies plays a critical role in shaping the future of technology.The research conducted in this division informs design, usability, and market readiness, allowing companies to make data-driven decisions based on firsthand user experiences.We are a consulting firm representing a large IT client.This position of User Study Research Assistant will be assisting our live user studies research project by working directly with participants who come to the site by taking them through different stations set up throughout the site location, getting the participant to do what is needed at each station following specific scripts.
**THIS IS NOT FOR MEDICAL RESEARCH, IT IS A LIVE USER STUDIES COLLECTION FOR THE TECHNOLOGY FIELD.
****Opportunities**:- Get on the job training and mentoring from industry experts in user research and technology development- Help support the development of AI training in consumer devices- Work in User Testing for New Technology!
**Responsibilities**:- Assists with the execution of user-testing including site and station setup, breakdown, data review,
intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities.
- Provide a great experience for participants in the study and guide them through prompts needed for data collection.
- Maintain lab and equipment.
- Support in participant recruitment for the demographic needs of the study.
- Support all User Research staff in day-to-day tasks.
**Research Assistant Profile**:- Possess great interpersonal communication (strong face-to-face customer service skills), relationship building, and be able to make participants feel comfortable (both written and verbal)- Possess great organizational and analytical skills - strong attention to detail is key to this role.
- Be good at time management, work well in a fast-pace study environment, and have a willingness to take initiative.
- Adaptable and quick learner that enjoys tackling a large variety of problems.
- Experience with user/market research is desirable.
- Some basic technical experience is desirable.
- Experience with Microsoft Office/Microsoft 365 (especially Excel) is required.
- Some experience with iOS systems/devices is required.
- Must have a positive attitude and be willing to learn new skills!
- **MUST be able to speak professional English language**- **Only applicants that have been selected for an interview will be contacted.There are no internship positions available.Sorry,
relocation is not offered.
**_**RESPONSIBILITIES**You will work with the Project Manager directly at the study site.Show up to work on time, be willing to lend a helping hand, and make participants feel welcomed and engaged.
**QUALIFICATIONS**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.You must be comfortable speaking with participants and giving them instructions.
**EDUCATION and/or EXPERIENCE**High School Degree or equivalent.Be detail oriented and have the ability to multi-task.Be service oriented and be willing to support your team.
**LANGUAGE SKILLS**Ability to receive instructions from trainers.Ability to speak effectively with participants and team members.Bi-lingual applicants are highly encouraged to apply!
**PHYSICAL DEMANDS**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk and hear.The employee frequently is required to move around, stand, use hands to finger, handle, or feel.The employee is occasionally required to walk, stoop, kneel, or reach with hands or arms.The employee must occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds.Specific vision abilities required by this
📌 User Study Customer Service Research Assistant (Xico)
🏢 VoxelMaps
📍 Xico