Solvo Global empresa que se dedica al staffing industry conecta talento bilingüe latinoamericano para brindar posibilidad de laborar en empresas internacionales.Si cuentas con nível de inglés avanzado y te desempeñas en el área de servicio al cliente, ¡esta es tu oportunidad de colaborar con una empresa estadounidense de forma remota!
**Job description**:**Responsabilities**:- **Listen to customer needs and concerns while demonstrating empathy.
** Resolve issues by clarifying problems, researching solutions, and implementing appropriate actions.
- **Process requests by gathering necessary information and completing transactions.
** Identify opportunities to promote service and explain our products.
- **Maintain accurate records in the call center database.
** Collaborate with team members to ensure timely resolution of customer requests.
- **Stay updated on job knowledge through educational opportunities.
** Perform all additional duties as assigned.




**Skills and qualifications**- **High school diploma or equivalent.
** Strong organizational, communication, and decision-making skills.
- **Proficient in computer skills, with familiarity in Microsoft Outlook and Excel.
** Demonstrates professional telephone etiquette.
- **Prior experience in a call center setting is beneficial.
** Bilingual in Spanish is preferred but not required.
- **Ability to work effectively in a team-oriented environment.
** Strong problem-solving skills and attention to detail.
- **A commitment to consistent attendance and punctuality is essential for success in this role.
**Competitive Salary + law benefits + other benefits from SolvoTipo de puesto: Tiempo completoTipo de jornada:- Diurno- Lunes a viernesLugar de trabajo: Empleo presencial

📌 Customer Service Representative (San Felipe del Progreso)
🏢 SOLVO GLOBAL
📍 San Felipe del Progreso