We are looking for an Account Manager to join our team in Guadalajara. This is a full-time, on-site role where you will own client relationships after the sales handoff and ensure a smooth deployment, strong adoption, and ongoing success of our platform. You will work closely with clients, balancing frequent touchpoints, problem-solving, and growth opportunities.
What you will do
Manage client accounts post-sales and own the full account lifecycle
Support pre-deployment, deployment, and post-deployment activities
Conduct 30-day and 60-day check-ins and monthly client calls
Ensure proper platform and robot usage
Act as Tier 1 support and coordinate with internal teams to resolve issues
Share product updates and gather client feedback
Identify upsell and expansion opportunities
Strong communication skills and a customer-first mindset
Positive attitude, friendly and professional presence
Ability to manage a high volume of client interactions
Organized and comfortable multitasking
Experience & Tools
Experience in Account Management, Customer Success, or similar roles
Excel, PowerPoint, and CRM tools such as HubSpot
Marketing or analytics tools are a plus




This role is adecuado for someone who enjoys working directly with customers, building long-term relationships, and being part of a fast-growing team.
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Christmas Bonus
: 30 days, to be paid in December.
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Major Medical Expense Insurance
: Coverage up to $20,000,****** MXN.
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Minor Medical Insurance
: VRIM membership with special discounts on doctor's appointments and accident reimbursements.
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Dental Insurance
: Always smile with confidence!
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Life Insurance
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Vacation Days
: 12 vacation days.
+ ?
Floating Holidays
: 3
? Cell Phone Reimbursement & Transportation Subsidy.
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Hybrid Scheme
: Enjoy the best of both worlds, remote and in-office work.
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Multicultural Exposure
: Work with operations within Mexico and the United States.
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MezTal Internal Events
: Strike a healthy balance between your professional and personal goals.
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Exclusive Discounts
: Benefits with different companies for being part of MezTal.
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Academic Agreements
: Access to national universities and language schools.
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Career Growth
: We will search for the best conditions for progressing in your career.

📌 Account Manager (Guadalajara)
🏢 FlexTal Staffing
📍 Guadalajara