Job Description We are seeking a Customer Experience Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry. You do not need prior travel experience — training and support are provided. Key Responsibilities Assist clients with travel questions via email, phone, and online systems Help process travel reservations and service requests Provide accurate information on destinations, accommodations, and travel policies Maintain clear and professional communication with clients Follow established procedures to ensure a smooth customer experience Document client interactions accurately in internal systems Qualifications Strong customer service and communication skills Comfortable using a computer, email,



and basic online tools Organized, reliable, and able to follow instructions Ability to work independently and meet deadlines Prior customer service experience is helpful but not required Work Schedule & Location Flexible scheduling options Remote opportunities available Part-time and full-time availability depending on workload What We Offer Training and ongoing support Opportunity to work within the travel industry Adaptable work environment Performance-based growth opportunities Supportive team culture focused on service and professionalism How to Apply Submit your application through this posting. Qualified applicants will receive next steps via email.

📌 Customer Experience Representative-Mexico (Ciudad de México)
🏢 Xperience Xscape Travels
📍 Ciudad de México