**********************************************
* JOB DESCRIPTION - SKILL SETS & EXP LEVELS *
**********************************************
MANDATORY TECHNOLOGIES:

- Jira experience as administrator and support specialist
- Confluence experience as administrator and support specialist

MAIN EXPERIENCE REQUIRED:

- Expertise in configuring projects and spaces within Jira and Confluence.
- In-depth knowledge of Adaptavist ScriptRunner.
- Proficiency in coding with Groovy or Java.
- Strong problem-solving skills and the ability to provide effective technical support.
- Experience in application testing and quality assurance.
- Excellent communication skills for user support.
- Capability to train users in the effective use of Jira and Confluence.

MANDATORY SKILLS / REQUIREMENTS:

- Utilize Adaptavist ScriptRunner for automation, including enhancing workflows, writing scheduled jobs, and configuring listeners.
- Manage Jira workflow properties, conditions, validators, and post-functions.




- Perform testing on plugins and environments following upgrades.
- Provide basic user support and troubleshoot technical issues.
- Ensure the security, reliability, and performance of applications.
- Create and maintain technical documentation and user guides.
- Oversee project archiving in compliance with company policies and procedures.

DESIRED SKILLS, TECHNOLOGIES AND EXPERIENCE:

- Financial Services domain knowledge

****************************
* REMARKS SECTION *
****************************
PROJECT ACTIVITIES AND RESPONSIBILITIES:

- We are seeking a killed Jira and Confluence Support Specialist to manage, maintain, and enhance our Atlassian suite of tools. This includes Jira, Confluence, and associated plugins.
- The idóneo candidate has experience with ScriptRunner scripting using Groovy and experience with workflow automation and customization in Jira.

📌 Jira and Confluence Administrator and Support Specialist (México)
🏢 Infosys
📍 México