About CIU

California Intercontinental University (CIU) is an accredited institution of higher education dedicated to providing quality online education to students around the world. Founded with a mission to empower individuals with the knowledge and skills necessary for professional success, CIU offers a wide range of degree levels with a focus on degree programs in the field of business administration.

A University With a Global Reach: California Intercontinental University

This is a 100% remote position where you can unleash your potential with California Intercontinental University (CIU), an accredited general university based in sunny Irvine, California. We offer online business degree programs at all levels, with alumni and students from over 50 countries. CIU prioritizes your growth and success, recognized as one of Inc. Magazine's best workplaces in 2023 https://www.inc.com/profile/california-intercontinental-university

Join our vibrant community atwww.caluniversity.eduand embark on a remarkable career journey. Your future awaits!

California Intercontinental UniversityPosition Summary

The International Enrollment Specialist is responsible for actively sourcing, qualifying, and converting prospective students within the United States market. Operating as part of an elite, overseas-based talent team, this proactive, outbound-driven role focuses on cold and warm lead generation, multi-channel outreach, and rapid qualification tailored specifically to US domestic prospects. Utilizing near-native English fluency, deep cultural fluency, and a strong understanding of the American higher education landscape, the International Enrollment Specialist independently connects with US leads, evaluates baseline academic eligibility,



and guides prospects through the front-end conversion funnel to meet institutional enrollment goals.

Responsibilities

- Targeted US Market Lead Generation & Sourcing: Independently research, identify, and execute new lead acquisition tactics within assigned US regions to build and sustain a high-volume prospective student pipeline.
- High-Frequency Outbound Engagement: Execute rapid, high-volume multi-channel outreach (phone, email, SMS) to US-based leads and inquiries, driving candidates immediately toward application submission.
- US Admissions & Eligibility Screening: Serve as the front-line evaluator for prospective US students, reviewing high school completion, transfer credits, and baseline academic prerequisites for institutional fit.
- Front-End Conversion Execution: Manage prospective US students through the initial enrollment funnel, addressing questions, overcoming hesitations, and converting qualified leads into registered students.
- Cultural & Relational Pipeline Building: Establish immediate rapport with US prospects by leveraging clear, culturally fluent communication tailored to the expectations of American adult and non-traditional learners.
- Targeted Outreach Frameworks: Present at virtual information sessions, program webinars,



and online open houses designed to engage and convert US student cohorts.
- CRM Lead & Campaign Management: Maintain meticulous, real-time data integrity of all US prospect interactions within the university’s CRM, segmenting pipelines to optimize daily call volume and contact rates.
- Regulatory & Institutional Compliance: Adhere strictly to institutional enrollment guidelines, accreditation standards, and relevant US data privacy and communication regulations.

Qualifications

- Education & Experience: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Completion of a degree or coursework at an accredited US university is strongly preferred.
- Outbound Sourcing & Sales Drive: Minimum of 2–3 years of proven, metrics-driven experience in outbound higher education enrollment, phone-based lead generation, or high-volume customer acquisition targeting US audiences.
- Exceptional English Proficiency: Near-native or native English language agility (written and spoken), with zero language barrier, exceptional active listening, and a natural ability to connect authentically with American prospects.
- US Higher Education Familiarity: Deep working knowledge of the US higher education environment, adult learner motivations, and standard domestic academic admissions processes.
- Operational Autonomy & Remote Drive: Proven ability to thrive in a remote, fast-paced setting, consistently achieving aggressive outbound outreach KPIs, call metrics, and enrollment targets.

Job Types: Full-time, Contract

Education:

- Bachelor's (Preferred)

Experience:

- Customer service: 1 year (Required)
- Sales: 1 year (Preferred)

Work Location: Remote

📌 Enrollment Specialist (México)
🏢 California Intercontinental University
📍 México