Position: Customer Service Representative (100% On-site)

Location: TATA 4 Zapopan, Jalisco

What you'll do:

- Customer service support -BACKOFFICE
- Billing and account-related inquiries

Training:

- Duration: 3 months
- Monday to Friday, 8:00 a.m. – 5:00 p.m.
- After training, you'll transition to a rotating schedule based on your performance.

Work Schedule:

- Rotating shifts
- Service window: 6:00 a.m. to 2:00 a.m. (daily)
- 2 rotating days off per week

Compensation & Benefits:

- Salary: MXN $19,000 – $21,000 per month (based on experience)
- Major Medical Insurance
- Dental Insurance
- Food Vouchers
- Law benefits

Requirements:

- Advanced English proficiency

Job Type: Full-time

Pay: $18,000.00 - $23,000.00 per month

Application Question(s):

- Have you ever worked directly for TCS? If yes, please provide the project/account, position, location, employment dates, and reason for leaving?
- Are you open to working 100% on-site at TATA 4 in Zapopan ?
- Would you have any issues working rotating shifts after training, including schedules between 6:00 a.m. and 2:00 a.m. and two rotating days off per week?

Language:

- English (Required)

Work Location: In person

📌 Bilingual Customer Service Representative (México)
🏢 Fixity Technologies
📍 México