Job Information

Department Name

BLUEFIRE CLAIMS PROCESSING

Job Type

Full time

Industry

Administration

Service Now Ticket

RITM0010844

Modality

Hybrid

Work Experience

1-3 years

Assigned Recruiter Contact

[email protected]

Date Opened

07/21/2026

City

Tijuana

State/Province

Baja California

Country

Mexico

Zip/Postal Code

22225

Job Description

Responsible for the investigation, evaluation, disposition, and settlement of complex claims and moderate exposures. This includes the investigation, determination, and evaluation of coverage, liability and damages, and the setting of proper reserves.

1. Handling claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including collision, comprehensive, physical damage and unrepresented injury claims

2. Identify and triage possible bodily injury exposures

3. Responsible for claims that result from catastrophes including:

-
Hail losses
-
Hurricane/Wind losses
-
Flood losses

4. Responsible for claims that may involve significant/multiple coverage issues including:

-
Unlisted driver operating vehicle at time of loss
-
Unlisted vehicle being operated at time of loss
-
Non-permissive user of vehicle at time of loss
-
Other loss to VIN/Policy
-
Business Use
-
Non-Cooperation
-




Loss within 10 days of coverage, change, inception or expiration
-
Policy cancellation

5. Responsible for claims involving all types of auto accidents from single vehicle to complex multi vehicle losses

6. Responsible for rental management and tow storage mitigation

7. Deliver Customer Service according to company expectations

8. Responsible for processing claims involving:

-
Complex liability investigations

9. Identifying red flags and referring possible fraud to the SIU team

Requirements

Scholarship: College (Desirable)

Specialized knowledge: Claims

English level: Advanced

Computer knowledge: MS Office applications (Word, Excel, Power Point) Intermediate to advanced

Experience: 1 to 2 years of claims experience in auto liability and physical damage preferred, customer service, negotiation, analytical thinking

Benefits

- Paid days off

- Competitive weekly salary

- Great location (Zona Río, Tijuana)

- Benefits by law and more

- Private Health Insurance and Preventative Care

- Friendly work environment

- Savings Fund and voluntary Savings Account

- Financing and discounts at various establishments around the city

- Career growth opportunities

- Constant motivational events and more!

📌 Claims Administration Specialist (México)
🏢 Seguros confie
📍 México