Name of the Project: Product Deployment Intern

Vice Presidency: Digital & Organization Development

Region: Central

Intern’s Location (Office): Campus CX

Eligible Semester(s): 5th - 8th semester

Careers of Interest: Engineering (adecuado Mechatronic Engineer, electronics, mechanics, electrician, or mechanical administrator)

Schedule Availability: Between 25 and 30 hours per week

Period of Stay at CEMEX: 6 months, with the option of renewal

Tentative Start Date: July 2026

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Project Objective

Ensure the deployment of Arkik's Ready Mix Suite offering from prospecting support to solution implementation and operational continuity using Arkik's Ready Mix Suite.

Challenges for the Students

- Support the investigation of possible causes that lead to claims by the final consumer.
- Provide technical advice to the client on possible physical adjustments to the plant to increase productivity.
- Telephone advice without internet network connection
- Solve failures that cause downtime
- Provide advice to personnel in failures that are not typical of the automatic system.
- Telephone advice to a desperate client

Main Responsibilities and Activities to Be Carried Out

Technical evaluation of the plant

- Validate the physical-electromechanical conditions of the plant "Revision of dosing plants" prior to the implementation of Arkik with a client.
- Support Level 2: Specialized support services directly related to plant control exercised by Arkik Batch; Example: "Automatism failure", "System errors", incorporation of a new plant element as an additive, failures in scales, calibrations, etc.




- Guide the client to fix failures of the electromechanical part of the plant
- Manage the stock of Arkik deployment team
- Management and preparation of the hardware that will be assigned to the client in bailment or sale. (Upload of Master Data, Arkik control panel settings, Computer configuration.)
- Physical monitoring of Arkik's stabilization after implementation.
- Scheduling annual visits to clients with Arkik.

Customer facilities

- Validate the use of Arkik advising the client.
- Provide support on report management, best practices, configurations, etc.

Maintenance Cloud Services

- Monitoring of plant performance with Arkik Ready Mix Suite
- Carry out constant monitoring of the weighing tolerance indicators and manufacturing times.

Specific Requirements / Qualifications

General:

- Engineering (ideal Mechatronic Engineer, electronics, mechanics, electrician, or mechanical administrator)
- Ability to work in both operational and administrative areas.
- Leadership. • Ability to relate to different people.
- Ability to provide remote support (phone and WEB)

Required Experience:

- Involvement in automation projects

Required knowledge:

- Interpretation of electrical diagrams
- Knowledge of basic level of electricity
- Knowledge of basic level of electronics
- Knowledge of basic level of mechanical and pneumatic engineering.
- Knowledge: at least basic level of systems based on PLC's
- Interpretation of ladder diagrams
- Advanced English level
- Efficient Office management
- Teamwork
- customer orientation – service
- Effective communication
- Achievement orientation
- Functional Competences
- Office management
- Data Analysis
- Supply management

📌 (CEN) PRODUCT DEPLOYMENT INTERN (México)
🏢 CEMEX
📍 México