The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.
MAJOR DUTIES AND RESPONSIBILITIES
- Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
- Adheres to standard work hours 7am – 4pm.
- Greets each guest in a warm and friendly manner as specified during initial meeting.
- Uses approved presentation and support materials effectively and exclusively.
- Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
- Provides customer service to guest as specified in training and direction of management.
- Maintains the highest level of company/competition product knowledge by attending all required training sessions.
- Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
- Discusses terms and conditions, incentives, points, and product pricing with customers.
- Effectively gains commitment from guest to purchase.
- Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
- Participates in staff meeting and attends other meetings, such as seminars and training as required.
QUALIFICATIONS/COMPETENCIES
Bilingual fluency (English-Spanish), availability to work adaptable schedules and Vacation Ownership Sales Experience.
Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences.
Sales Ability/Persuasiveness
Work Standards
Building Customer Loyalty
Teamwork/Collaboration
Lead by Example
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Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
📌 Sales Executive (México)
🏢 Hyatt Vacation Club at Sirena del Mar M&S
📍 México
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