We’re Hiring Bilingual Call Center Agents!

If you like helping others and speak fluent English, this could be for you!

Our ideal candidate has:

- At least 6 month experience in healthcare, sales, retail (preferred call center).
- Advanced English (B1–C2 level).
- High School Certificate.
- Strong computer and typing skills, diction and ortography.
- Attention to detail and a positive attitude.
- Customer focus and adaptability.

Responsabilities:

-Call Handling and Management

-Receive and/or make calls according to the established protocol and script.

-Identify the reason for the customer's contact and route it correctly.

-Accurately and promptly record each interaction in the system.

-Resolve questions, complaints, requests, or requirements on the first contact, depending on the required procedure.

-Meet the conversion or retention goals assigned per campaign.

-Adhere to the script, protocols, and company policies at all times.

-Participate in feedback sessions and ongoing training.





-Maintain the confidentiality of sensitive customer information.

What We Offer:

- Competitive salary and law-compliant benefits
- Bi-Weekly payments
- Performance bonuses
- Full time work, Monday to Friday
- Employee Referral Program
- On-site cafeteria
- Parking

Office located in: Av. Pino Suárez #506.

Routes: R-134: Telmex - Metroplex - 15 de Mayo, R-138: San Blas Sector 1 y 2, R-155: Puerta Mitras, Mirador, Abastos, Avance, Lomas, R-17: Auditorio San Pedro - UANL, R-16/316: La Unidad - UANL, R-160: Guadalupe - Apodaca.

Sueldo: Hasta $21,000.00 al mes

Ventajas:

- Estacionamiento gratuito
- Opción a contrato indefinido
- Programa de referidos

Pregunta(s) de postulación:

- ¿Tienes problemas para trasladarte al lugar de trabajo?
- ¿Tienes experiencia previa en call center?

Lugar de trabajo: Empleo presencial

📌 Bilingual Call Center Agent (México)
🏢 RGT Global Connect
📍 México