Basic Infomation

Department:

Alibaba Group

Degree:

Bachelor

Work Experience:

3 year

Job Description

About Alibaba.com Alibaba.com is one of the world’s leading B2B e-commerce platforms, connecting businesses around the globe and helping small and medium-sized enterprises grow through digital trade. We are expanding our sales team in Mexico City and looking for ambitious, resilient, and results-driven sales professionals to help grow our business across the Americas, with a strong focus on the United States. About the Role As a Bilingual Outbound Sales Development Representative, you will be responsible for identifying and contacting potential business customers, qualifying their needs, and booking demos for our US-based sales team. This is a high-volume outbound calling role. You will spend most of your day calling business owners and decision-makers, introducing Alibaba.com, qualifying interest, and creating qualified sales opportunities. This role is idóneo for someone who is energized by phone-based sales, comfortable with rejection, and motivated by daily activity targets, pipeline creation, and performance-based results. What You Will Do • Make high-volume outbound calls to potential business customers, primarily in the US market. • Contact business owners and decision-makers to introduce Alibaba.com and identify potential sellers. • Qualify leads based on business needs, interest level, and fit for Alibaba.com membership. • Book qualified demos and meetings for the US sales closing team. • Follow up consistently through phone, email, and other approved outreach channels. • Maintain accurate records of calls, conversations, lead status, and next steps. • Work closely with the sales team to improve lead quality, conversion rates, and demo show-up rates.



• Meet or exceed daily, weekly, and monthly targets for outbound activity, qualified leads, and booked demos.

Position Requirement

What We Are Looking For • Previous experience in outbound sales, cold calling, telemarketing, appointment setting, lead generation, business development, or call center sales. • Strong comfort with making a high volume of outbound calls every day. • English proficiency at B2 level or above; C1 preferred. • Ability to speak professionally and confidently with US-based business owners and decision-makers. • Resilient, persistent, and motivated by targets and performance metrics. • Strong listening skills and ability to quickly identify customer needs. • Organized and disciplined in tracking follow-ups and sales activity. • Experience selling to SMBs, merchants, manufacturers, exporters, distributors, or business owners is a plus. • Interest in e-commerce, international trade, or digital business is a plus.
What Success Looks Like • You consistently complete daily outbound call targets. • You generate qualified leads and book demos for the US sales team. • Your booked demos have strong show-up and conversion quality. • You are comfortable hearing “no” often and continuing with energy and professionalism. • You improve your pitch, objection handling, and qualification skills over time. Why Join Us • Build international B2B sales experience with customers across the Americas. • Work with Alibaba.com, a globally recognized B2B e-commerce platform. • Develop outbound sales, lead generation, and business development skills. • Join a growing Mexico City team supporting expansion in the US market. • Be part of a performance-driven environment where results and ownership are recognized.

📌 Alibaba.com-Sales Development Representative-Mexico City (México)
🏢 Alibaba
📍 México