This is a remote position to work from Mexico collaborating with US clients.

We offer:

- 100% Remote Work
- $50 USD per hour
- Working 40 hours per week

Title: Twilio Technical Product Owner

We are looking for a Seasoned Technical Product Owner (10+ years) to lead the roadmap and continuous improvement of our healthcare contact center platform. In this role, you will bridge business strategy and engineering—translating complex operational needs in the Provider/Payer space into clear user stories, optimizing our Twilio Voice/IVR solutions, and driving data-informed decisions through advanced reporting and analytics.

Requirements:

- Experience: 10+ years as a Technical Product Owner or Product Manager in agile environments.
- Domain Knowledge: Deep experience in the Healthcare sector (working with Payers, Providers, or healthcare operations).
- Twilio Expertise: Hands-on experience with Twilio Voice , IVR systems, and Twilio Insights reporting.
- Technical Skills: Strong SQL skills for database querying and data validation.
- Stakeholder Management: Excellent interpersonal and negotiation skills to manage senior business partners and technical teams.

📌 Twilio Technical Product Owner (México)
🏢 AllianceIT
📍 México