**We're hiring: Service Delivery Jr.
**
**On-site - Roma Norte, CDMX**
Monday to Friday, 8AM to 5PM
English proficiency required
$13,500-$15,500 MXN/month
University degree is a plus **but not mandatory**
At **GALAIT**, we're looking for a proactive, organized and bilingual **Service Delivery Jr.
** to join our growing tech services team in CDMX.
If you have **3+ years of experience** coordinating services, supporting technical teams, and handling logistics, this role is for you.
**What you'll do**
- Coordinate meetings between clients and engineers
- Track service requests and follow up with clients
- Keep CRM and documentation up to date
- Maintain external engineer availability database
- Review technical visit reports and generate weekly summaries
- Support administrative tasks and calendar coordination
- Confirm delivery addresses with clients and suppliers
- Create shipping labels and track shipments
- Support logistics and inventory-related tasks
**What we're looking for**
- Minimum **2 years of experience** in service coordination, logistics, or customer support
- Detail-oriented and comfortable managing multiple tasks
- Proficient in Microsoft Office and CRM tools




- Fluent in English and Spanish
- A degree is a plus, but not mandatory
**What we offer**
- Full-time, on-site role in Roma Norte
- International exposure and supportive team
- Career growth within service delivery and tech ops
- Salary aligned with experience
Think you're a good fit?
Send your CV — we'd love to meet you!
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: $13,****** - $15,****** per month
Application Question(s):
- ¿Haz manejado CRM y sistemas de tickets?
¿Cuál?
- ¿Has trabajado coordinando técnicos e ingenieros?
- La posición es presencial, en Ciudad de México.
¿En cuál delegación/colonia vives?
- ¿Cuanto fue tu último salario bruto?
Si nunca haz trabajado puedes escribir NA.
- El rango del sueldo hasta 15,500/mes ¿Estás de acuerdo?
- ¿Cuál es tu nível de inglés?
El empleo requiere que hable muy bien inglés (oral y escrito)
**Education**:
- Bachelor's (preferred)
**Experience**:
- coordinating engineering services: 2 years (required)
**Language**:
- English (required)
Work Location: In person

📌 Service Delivery Junior (Xico)
🏢 galait
📍 Xico