02 ago
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Evonik
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Torreón
What We Offer
Explore a world of opportunities with us.
Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable.
At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues.
Among attractive career paths and high‐quality development programs, we not only offer performance‐based remuneration and occupational health benefits but also hybrid and versátil working environments with SmartWork.
Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Overall Tasks
Keeping track of assigned accounts to identify outstanding debts
Planning course of action to recover outstanding payments
Locating and contacting debtors to inquire of their payment status
Contact customers and establish reason for past‐due account situation; follow up to ensure payments are received
Work with Key customers or portfolios of $20M or more
Achieve past‐due percentage in 3% or less
Must maintain a high level of accuracy in the above accountabilities as an integral part of accounting services
Medium interaction to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over payments
Effectively coordinate and assist in resolutions of payment discrepancies and disputes
Perform account reconciliation when needed
Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment,
safety and health management system; Internal Procedures; and ISO **** and/or ***** standards where applicable
Subtasks
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Maintain balances over 90 days in less than 2%
Work with Customer Service Department to solve any payment discrepancy
Contact the customers (phone-email) about past‐due balances
Requirements
Bachelor's degree in Accounting, Business, or Finance preferred
Experience in SAP, accounts receivable, general accounting, or bookkeeping
Language: Intermediate to advanced level of English
Strategic Thinking: Required to quickly digest data, address challenges and offer potential solutions.
Spot patterns, trends and create potential resolutions
Result orientation: Recognize what results are important and identify steps needed to achieve them.
Ensure tasks are completed within expected deadlines with accurate time management
Customer focus orientation: Clearly understand and develop empathy with internal and external customers and their demands, involving clear written and oral communication skills
Team Player: Work effectively with members of the team and assist in case resolution.
Show commitment, competence and lead by example
#J-*****-Ljbffr
📌 Jr Analyst Collector (Torreón)
🏢 Evonik
📍 Torreón