Program Manager, Operations & Strategic Partnerships Build the Engine Behind a Category-Defining Partnership At MStar, we're building the next generation of vehicle financing solutions across Latin America. One of our most strategic initiatives involves launching and scaling a vehicle finance program alongside a leading global technology platform. Success requires far more than building a financial product—it demands seamless coordination across technology, operations, commercial teams, and external partners operating across multiple countries and time zones.

We're looking for a Program Manager, Strategic Partnerships & Integrations to serve as the execution leader behind this flagship partnership and help transform ambitious plans into operational reality. This is not a strategy-only role. This is a builder role.

A role for someone who thrives in complexity, creates structure where none exists, and ensures that what gets planned actually gets delivered. What You'll Own Big Tech - Act as the central program manager for one of MStar's most strategic partnerships.

- Coordinate initiatives across MStar, external platform partners, and integral technology teams.
- Drive alignment between commercial objectives, operational capabilities, and technical execution.
- Lead governance routines, executive updates, and cross-functional decision-making processes.

Operational

Design & Launch Execution - Design scalable workflows supporting the customer journey from application through funding and servicing.

- Coordinate testing, launch readiness, operational training, and implementation activities.




- Build processes for exception handling, escalations, and operational support.
- Ensure successful execution from pilot launch through large-scale deployment. Cross-Functional Execution - Establish operating rhythms across multiple organizations and stakeholders.
- Run meetings that produce decisions, ownership, and accountability.
- Coordinate teams across different countries, cultures, and time zones.
- Create visibility, structure, and momentum across all workstreams. Integration & Technical Program Management - Own the end-to-end management of critical API integrations and technical implementation projects.
- Manage project timelines, milestones, dependencies, risks, and execution plans.
- Proactively identify bottlenecks and drive resolution before they impact delivery.

Who You Are A Proven Program Builder - You have 5+ years of experience leading complex programs, strategic initiatives, business operations, project management, or technical implementations.

- You know how to take a highly ambiguous objective and transform it into an executable plan. Strong in Both Business and Technology - You are comfortable navigating conversations with commercial leaders, product teams,



operations stakeholders, and engineers.
- You don't need to code, but you understand technology well enough to manage integrations, challenge assumptions, and drive execution. Thrives in Fast-Paced Environments - You've worked in startups, scale-ups, fintechs, marketplaces, mobility companies, or other high-growth organizations where structure was something you built—not something you inherited.

Exceptional Stakeholder

Manager - You can align executives, operators, engineers, and external partners around a common goal while maintaining trust and momentum.

Globally

Minded - You are comfortable working across cultures, functions, and time zones. English and Spanish fluency are required.

Why This Role Matters Build Before

Scale - You'll join at a stage where the foundations are still being built. The processes, operating models, and integrations you create will become the blueprint for future growth. High Visibility & Strategic Exposure - You'll work directly with senior leadership, strategic partners, and global technology teams on initiatives that materially impact the company's growth trajectory.

Real Ownership - This is not a coordination role. This is an execution leadership role where success depends on your ability to move multiple organizations toward a common outcome. Shape the Future of Mobility Finance - You'll help build products and partnerships that expand access to vehicle ownership and financial opportunities for thousands of drivers across the region.

📌 Program Manager, Operations & Strategic Partnerships (Ciudad de México)
🏢 MStar
📍 Ciudad de México