Overview

Qualifications

- Permanent / Full-time position on-site
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Typing skills 35+ WPM
- Proven experience in customer service
- Proficient in both English and Spanish (B2 or higher)
- Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
- Experience in medical accounts is a plus, but not required

Employment Details & Location

- Employment Type: On-site at the Zventus Center of Excellence
- Location: Ensenada, B.C. - Candidates who are not in this location will be rejected
- Please submit your CV in English

Benefits & Schedule

- Monday to Friday schedule
- Weekly payment
- By law benefits starting on your hire date




- Additional Time Off beyond those required by law
- Weekly grocery vouchers (vales de despensa Pluxee)
- Meal subsidy ($1000 MXN Monthly) via voucher card
- Appreciation gifts based on seniority
- Wholesale store membership sponsorship
- Telehealth and Wellness events and activities
- Prescription glasses benefit
- Birthday bonus, and more great appreciation benefits
- Internal education & professional training programs
- Career growth opportunities
- Monthly events with sponsored lunch or snacks.

Schedule

Monday to Friday, 7 AM to 5 PM PT

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📌 Medical Customer Service Representative (Ensenada)
🏢 La familia presenta
📍 Ensenada