We’re hiring: Healthcare Operations Lead (On-site)
We’re looking for a Healthcare Operations Lead to manage day-to-day operations, lead a team, and build strong partnerships with HCPs (physicians, nurses, allied health). This is a full-time, on-site role in [México City].
What you’ll do:
- Lead and develop a team (people management, performance, coaching, scheduling).
- Drive operational excellence (process improvement, KPIs/SLAs, quality, experience).
- Partner closely with HCPs on onboarding, training, feedback, and issue resolution.
- Collaborate cross-functionally (medical, compliance, sales, IT, finance).
- Ensure regulatory and data privacy compliance.
- Own reporting and continuous improvement initiatives.
What we’re looking for:
- Proven experience in healthcare operations with team leadership responsibilities.
- Strong track record working directly with HCPs.
- Bachelor’s degree required.
- Excellent English; additional languages are a strong plus.
- Stakeholder management, problem-solving, and change management skills.
- Ability to work on-site.
Interested or know someone great? Please send your CV to
[email protected] or DM me.
Referrals are welcome!
📌 Gerente de Operaciones de Salud (México)
🏢 PwC Acceleration Centers
📍 México