HCL Tech is looking for Service desk with the below skills:

Qualifications/Attributes:

- A+ certification and CCNA adecuado or relative hands-on experience
- 2+ years of experience in Microsoft Windows and network troubleshooting, web-based application support, and familiarity with the entire Microsoft end user suite of products
- Strong interpersonal skills and thoughtful and effective communicator (written and oral communication skills)
- Experience working with TCP/IP and network connections preferred
- Excellent analytical and problem-solving skills
- Excellent time management and organization skills
- Strong experience and understanding of OfficeO365 Experienced in working with Service-Now platform preferred but not necessary.




- Working knowledge/experience with PC Imaging Tools, diagnosis and remote-control tools (MS Teams, Beyond Trust) and Audio/Visual equipment used in presentation/conferences.

Benefits:

- Christmas bonus 30 days
- Vacation bonus 25%
- 100% Payroll schema with Social security IMSS.
- 12 vacation days at first year
- Life Insurance
- Profit Sharing (PTU) (15 days to 1 month of salary)
- Major medical insurance
- 13% Saving funds ($54,000 anuales aprox)
- Meals Allowance ($1,900 mensuales aprox)

📌 Service Desk (México)
🏢 HCLTech
📍 México