Customer Success Manager (Jalisco)

Customer Success Manager (Jalisco)

02 ago
|
GlobalLogic
|
Jalisco

02 ago

GlobalLogic

Jalisco

About the job

GlobalLogic family

Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment and be part of the forefront of digital transformation!

We offer an opportunity to participate in creating market-defining products using the latest technologies with clients across all industries and sectors. GlobalLogic prioritizes work-life balance, which is why we offer versátil opportunities and options.

Requirements

- Experience in test engineering
- Experience testing mobile applications on Android and iOS.
- Experience with Maestro or similar tooling for automating browser-based tests
- Experience working within a team developing software or supporting software development efforts
- Experience with Postman or other API automation frameworks
- Able to demonstrate automation best practices
- Experience with Jira or other test management tools

Job responsibilities

- 5+ years of experience as a technical subject matter expert in a customer-facing role (TAM,



Solutions Engineer, Support, Consultant, etc.).
- Strong background in Privileged Access Management or Privileged Access Security technologies.
- Demonstrated ability to communicate complex technical concepts to both technical and executive-level audiences.
- Strong organizational, multitasking, and time-management skills.
- Proven ability to navigate and resolve challenging customer situations.
- Experience teaching, coaching, or consulting on technical solutions.
- Technical skills including, but not limited to:
- Proficiency in SQL and relational databases.
- Experience with Microsoft Windows and Linux OS.
- Familiarity with Linux command line.
- Advanced English skills

Our Benefits

- 100% Payroll
- Major medical insurance & life insurance ?
- 30 days of Christmas Bonus
- Saving fund 13%
- Food vouchers
- Restaurants vouchers

📌 Customer Success Manager (Jalisco)
🏢 GlobalLogic
📍 Jalisco

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