1 Opening- Guadalajara**Role description**:**AI Solutions Analyst****Lead I - Software Engineering****Who We Are**:Born digital, UST transforms lives through the power of technology.We walk alongside our clients and partners, embedding innovation and agility into everything they do.We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries.Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
**You Are**:**The opportunity**:- Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
- Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
- Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
- Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
- Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.This position description identifies the responsibilities and tasks typically associated with the performance of the position.Other relevant essential functions may be required.
**What you need**:- LLM Integration & Prompt Engineering - Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.




- Context & Knowledge Base Design - Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
- Evaluation & Testing Methods - Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
- Data Literacy & Modeling Awareness - Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
- Familiarity with Databricks, AWS, and ChatGPT Environments - Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
- Scripting & Query Skills (e.g., SQL, Python) - Ability to extract, transform, and validate data for model training and evaluation workflows.
**Benefits**Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance.Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.




**What we believe**:We proudly embrace the values that have shaped UST since day one.We build our culture of Humility, Humanity, and Integrity.These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
**Humility**:We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
**Humanity**:Through business, we will better the lives of those less fortunate than ourselves.
**Integrity**:We honor our commitments and act with responsibility in all our relationships.
**An Equal Opportunity Workplace, Free of Discrimination and Harassment**At UST, we strive to provide a work environment free of discrimination and harassment.We are an equal opportunity employer and employment decisions are based on merit and business needs.Our Human Rights Policy further illustrates our stand on this.We are committed to following fair employment practices that provide equal opportunities to all employees.We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status.At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
**Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso**En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso.Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio.Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de op

📌 Ai Solutions Analyst (Guadalajara)
🏢 Ust Global
📍 Guadalajara