Cuauhtemoc, Distrito Federal, MX, *****
Fecha: 24 jul ****
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, adaptable working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
RoleObjective(RolePurpose)
KeyResponsibilities
Strategyandbestpractice
Supportthedevelopmentandimplementationoffraudriskstrategies(including
CorporateCardsFraud
and
PaymentFraud
)andbestpractice,workingwithstakeholdersacrossthebusinessandproductlines(frontline,CIBFraud
1LOD&2LOD
,amongothers).
Governanceandreporting
ManageandprovideoversightoftheregionalCIBFraudgovernanceframework.
Ensure
timelyandaccurate
reportingtolocal,regionalandglobalcommitteesand/orexternalstakeholders.
Use
MI
andissuesreportingtoaddressand/orriskacceptidentifiedresidualrisklevels.
Threatidentificationandriskassessment
Lead/supporttheidentificationandassessmentoffraudthreatsacrossthe
fullclientlifecycle
andacrossdifferenttransactionalproductsandservices,enablingsuitableandsustainableriskmanagementactivities.
Controlenvironmentandmetrics




Provideinputintotheriskcontrolenvironment(taxonomies,indicators,controls,metrics)inconjunctionwiththe
ChiefControlOffice(CCO)
.
Providefeedbackoncalibrationandprioritisationoftriggereventtypologiesthroughactiveengagementwithanalyticsteamsand/orexternalvendors,asappropriate.
Procedures,complianceandregulatorychange
Supportimplementationofthe
FraudLineofBusinessProcedures(LoBPs)
.
Managecontrolsaroundnon-compliance,andsupportregionalandlocal
BIMs/DIMs
foreachrelevantriskarea.
Implementandoverseeregulatorychangesrelatedtotransactionalfraudacrosstheregion.
In-businesssupervisionandinvestigations
Conductin-businesssupervision,includingengagementwith
FCI
,toensureappropriateactionistakeninrespectofinvestigationsandthateffectivefeedbackloopsareinplaceforthematicfindings.
Communicationandcomplianceculture
Supportthedevelopmentofarobustcommunicationsstrategytoraiseawarenessoffraudrisks/policiesandreinforceastrongcompliancecultureacrossCIB.
HelpproduceanddeliverclientfraudawarenesscontenttosupportCIBclientsinunderstandingandmanagingfraudrisk.
Monitoring,alerts,lossesandincidents
Reviewandchallengefraudalerts,fraudlosses,attemptedfraud,nearmissesandmarkettrendsspecifictodigitalchannels.
Ensuremonitoringcoverscustomerimpactandfriction,operationalcapabilities(including
SLA
adherence)andtransactionalfraudcontroleffectiveness.




Driverapidtriageandescalationofmaterialevents,includingcoordinationofincidentresponsewhenrequired.
Strategicprioritiesandcontinuousimprovement
Define
strategicprioritiessuchaslossreductionandprevention,customerexperienceoptimisation,anddetectionuplift(rules,models,analytics).
Collaboratewithinternalandexternalpartnerstoproposeandprioritiserulechanges,modelenhancementsandcontrolimprovements;revieweffectivenessusingmeasurableperformanceindicators.
Regionalcollaborationandmodelrisk
Collaboratewithandsupportregionalfraudriskteamsasrequired.
Beresponsiblefor
modelriskmanagement
forfraudsystemsandapplicationsacrosstheregion.
PositionRequirements(Qualifications)
Proven,progressiveandbroad-basedbankingexperienceincorporatebanking,payments/cardsand/orfraudmanagement(orequivalent).
Workingknowledgeofcurrentdigitalandcardfraudmitigationtoolsandtrends(advantageous).
Strongbankingexperiencewith
stronganalyticalskills
(essential).
Thoroughknowledgeofbankingsystemsandcontrols.
Knowledgeandawarenessofcurrentfraudtrends/redflags,includingpreventionandinvestigation.
Strongriskmanagementskillsandabilitytoidentifyrisk.
Excellentinterpersonalskills.
Strongcommunication,organisational,analytical,managerial,decision-makingandcustomerserviceskills.
Soundknowledgeofproducts,services,policiesandregulationsimpactingtheareaofresponsibility.
Detail-oriented,withstrongself-motivationandaninnovativemindset.
Collaborativeteamplayer,abletoworkwithstakeholdersacrossthebank,locallyandglobally.
Universitydegree(BAorBS).
5–10years'experience.
AdvancedEnglish.
#J-*****-Ljbffr

📌 Fraud Risk Specialist - Transactional Products (Xico)
🏢 Hsbc
📍 Xico