This role supports the ROSL and the Region Head in resource and performance management of the region.Among key responsibilities are:- PROCESS & PERFORMANCE METRICS Supports tracking process and performance metrics.Liaises with ROSL and HQ for global tools and reports, runs and develops reports for key stakeholders, ensures regional data is available and accurate in different systems and tools.Special support for metrics including compliance metrics in different processes and systems supporting the region performance excellence.Works with country roles to evaluate and improve regional processes, KPIs and metrics- VENDOR OVERSIGHT Supports vendor oversight at regional level.Coordinates and escalates issues with General vendors to PSRM in HQ as needed to ensure our regional needs are met.
- REGIONAL HEADCOUNT MANAGEMENT AND TRACKING Coordinates and tracks headcount needs and distribution across region under the supervision of the ROSL and Region head and supports associated financial forecast.
- REGIONAL PROJECT MANAGEMENT Supports ROSL in leading, organizing, and implementing key regional projects or activities as designated or identified from ROSL, RRD, regional leadership team, or self-identified problem remediation projects.
- REGIONAL STRATEGY Supports ROSL, RRD and Regional Leadership Team in management of strategies necessary for overall efficient operation of Region workforce and clinical research infrastructure.Liaises with other global ROSL colleagues to assure process alignment when required.
- COLLABORATION Proactively collaborates with the regional LT, Monitoring Excellence,



Regions operational excellence in different matters.Collaborate and exchange with the other regions counterpart ensuring standard approachesLaboratoriesMXLaboratoriesLATAM**US and Puerto Rico Residents Only**:We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA SupplementPay Transparency NondiscriminationWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts**U.S. Hybrid Work Model****San Francisco Residents Only**: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance**Los Angeles Residents Only**: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance**Search Firm Representatives Please Read Carefully****Employee Status**:Regular**Relocation**:No relocation**VISA Sponsorship**:No**Travel Requirements**:No Travel Required**Flexible Work Arrangements**:Not Applicable**Shift**:Not Indicated**Valid Driving License**:No**Hazardous Material(s)**:no**Job Posting End Date**:02/28/2025**Requisition ID**:R******

📌 Associate Regional Operations Support Lead (Arosl) (Xico)
🏢 Msd
📍 Xico