Instructional Designer
Location: Mexico | Remote
About Percepta
At Percepta, we deliver world-class customer experiences for some of the world's most recognized brands. Our people are at the center of everything we do, and we are committed to creating innovative learning solutions that empower employees to perform at their best.
We are looking for a creative, analytical, and results-driven Instructional Designer to join our Learning & Development team. In this role, you will partner with internal stakeholders and clients to design engaging, effective, and performance-focused learning experiences that drive business results.
What You'll Do
As an Instructional Designer, you will analyze learning needs, design impactful training solutions, and develop engaging learning experiences for both new and existing employees. Using instructional design best practices and adult learning principles, you will create innovative content that improves performance, enhances knowledge retention, and supports operational success.
Key Responsibilities
Learning Design & Development (60%)




- Design and develop learning objectives, curricula, and training outcomes aligned with business goals.
- Create and maintain engaging learning materials for new hire, cross-training, upskilling, and continuous learning programs.
- Develop instructor-led, virtual, self-paced, and eLearning solutions using modern instructional design methodologies, including ADDIE.
- Apply adult learning principles to select the most effective learning delivery methods.
- Design and develop facilitator guides, participant materials, job aids, knowledge articles, and performance support resources.
- Create interactive learning activities such as simulations, case studies, role plays, scenarios, and gamified exercises.
- Develop and facilitate Train-the-Trainer (TTT) sessions.
- Utilize authoring tools and multimedia technologies to create engaging digital learning experiences.
- Maintain content repositories and learning a

📌 Instructional Designer (Ciudad de México)
🏢 Percepta
📍 Ciudad de México