**About the Role**
Uber is seeking highly motivated **Operations & Strategy Managers** to join the **Uber Rides Operations team in Mexico**. These roles will focus on delivering operational excellence and strategic growth for **Uber Products**. You will be responsible for driving innovation, improving user experience, and achieving business objectives by leveraging technology, data-driven insights, and cross-functional collaboration.
**What You'll Do**
**Product & Strategy Execution**:
- Optimize and scale Uber's products to meet market demands and improve user experience.
- Collaborate with Regional and Product teams to roll out new features and refine functionalities based on user feedback and operational needs.
- Define and execute short
- and long-term growth strategies for product scaling and market expansion.
**Operational Excellence**:
- Develop and implement data-driven strategies to balance supply and demand, ensuring reliability and high-quality rider and driver experiences.
- Identify operational inefficiencies and drive process improvements to enhance scalability, trip completion rates, and retention.
- Own the end-to-end configuration, maintenance, and optimization of product offerings.
**Financial Performance**:
- Monitor financial health, including gross bookings, costs, and profitability metrics.
- Optimize resource allocation, manage budgets, and implement pricing strategies or incentives to align with business objectives.
- Conduct cost-benefit analyses and forecast financial performance to support strategic decision-making.




**Data & Analytics**:
- Leverage data analytics to identify challenges, inform decision-making, and drive actionable insights.
- Build dashboards and tools to monitor KPIs such as trip growth, user satisfaction, and operational reliability.
**Cross-Functional Collaboration**:
- Partner with cross-functional teams (Policy, Legal, Safety, Marketing, CommOps) to align priorities, navigate challenges, and ensure compliance in regulated markets.
- Be a key thought leader and stakeholder manager, driving alignment across general, regional, and local teams.
**What You'll Need**:
- Bachelor's degree in Business, Engineering, Economics, or related fields.
- 4+ years of experience in operations, business strategy, logistics, product management, or analytics.
- Proficiency in SQL and data analysis tools; ability to interpret and communicate insights to various audiences.
- Strong project management skills: experience managing complex initiatives from concept to execution.
- Excellent communication, stakeholder management, and collaboration skills.
- Ability to balance attention to detail with swift execution in a fast-paced environment.
- Fluency in English and Spanish.
**Bonus Points**:
- Financial acumen, including experience with budgeting, profitability analysis, and cost optimization.
- Market adaptability: familiarity with navigating regulatory challenges and market-specific dynamics in Mexico.
- Passion for teamwork, problem-solving, and driving operational excellence at scale.

📌 Operations & Strategy Manager (Ciudad de México)
🏢 Uber
📍 Ciudad de México