Job Reference: -2
- Date Posted: 16 January 2025
- Recruiter: ALLEGIANCE TECHNOLOGY LTD
- Location: City, Liverpool
- Salary: £30,000 to £37,000
- Sector: Administration, Business development, Print
- Job Type: Permanent
**School IT Support Analyst**
***Role**: School IT Support Analyst
**Location**: Liverpool area
**Salary**: 30,000 - 37,000
Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with Merseyside's best IT Solutions providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Liverpool based School customers.
The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be working 3 days per week on site at a multi academy trust in Liverpool centre, and for the other 2 days per week you will be assisting in other contracted Schools and business' within the area.
**Benefits**:
- Bespoke system training
- Microsoft certs paid for
- Free parking
- Private Medical
- Private Dental
- Pension Scheme
- Fuel Expenses
**What You'll Do**:
- Deliver expert second-line IT support to schools, colleges, and universities.
- Manage and enhance IT systems, networks,



and infrastructure for optimal performance.
- Conduct on-site visits across Merseyside to provide technical support and strategic guidance.
- Quickly troubleshoot and resolve hardware, software, and network issues.
- Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions.
**What We're Looking For**:
- ** Experience**: 5+ years in IT support, ideally with educational institutions (experience with corporate clients is an advantage).
- ** Technical Expertise**: Proficient in network management, cloud platforms (Office 365, Google Workspace), and server administration (Windows Server, Active Directory, DNS, DHCP).
- ** Specialized Skills**: Experience with Smoothwall, Aruba switches, and educational tech systems (e.g., MIS, Paxton Systems).
- ** Additional Tools**: Skilled in Mac management, MDM platforms (e.g., Jamf), and print management tools (e.g., Papercut).
- ** Problem Solving**: Strong troubleshooting skills with a proactive, solutions-oriented mindset.
- ** Communication**: A customer-focused approach with excellent communication skills for engaging with educators and business professionals.
- ** Travel**: A full UK driving licence and access to your own vehicle for regular travel across Merseyside.
If this sounds like it could be for your then please **APPLY.

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