Your role
Human Resources - HR Strategic Partner - P2 Job Summary
What you'll be doing
Role Responsibilities:
- Serve as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities
- Conducts investigations, prepares investigative reports and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.
- Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement
- Ensures thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.
- Assist in the day to day administrative processes
- Conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates
- Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.
- Advises leaders on employee relations investigations, disciplinary action, and terminations.
- Consults with and advises managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.
- Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures and practices.
- Interprets and executes company policies, procedures and practices to ensure compliance with government laws and regulations.
- Acts as key business partner focused on establishing, maintaining and developing an environment to promote positive employee relations and successful business practices.




- Participates as a strategic business partner to management team in the design, implementation and evaluation of multi-functional solutions to business problems.
- Assists with other tasks or special projects as assigned by manager
Qualifications & Skills
- We do not sponsor work visa, must be native or have permanent residence
- Fluent in C1 - Effective verbal and written communication skills; delivers messages in a clear, concise manner (reading, writing, speaking)
- Must have 5+ years of human resources operations experience
- Advance knowledge of Mexico labor legislation and human resources practices
- Bachelor's degree preferred in Human Resource, Business Administration, or related field
- Proficient in Microsoft Office (Word, Excel and PowerPoint), MS Project preferred
- PHR or SHRM-CP, AIRS certifications preferred
- Proficient in HCM systems
Competencies
- Recruitment and Selection:
- Design and manage recruitment processes to attract high-quality talent.
- Collaborate with managers from various departments to understand their staffing needs.
- Talent Development:
- Implement Institutional onboarding process
- Implement training and development programs for employees.
- Identify opportunities for professional and personal growth within the organization.
- Performance Management:
- Oversee the performance evaluation process and provide guidance on professional development.
- Implement strategies to improve team performance.
- Compensation and Benefits:




- Analyze and recommend competitive compensation structures.
- Manage employee benefits and incentive programs.
- Compliance and Policies:
- Ensure the organization complies with labor laws and relevant regulations.
- Develop and update human resources policies and procedures.
- Creating contracts in accordance with current labor law requirements
- Culture and Engagement:
- Promote a positive organizational culture that promotes inclusion and diversity.
- Develop initiatives to enhance employee engagement and satisfaction.
- Conflict Management:
- Mediate labor disputes and manage conflicts effectively.
- Advise management on resolving personnel-related issues.
- Human Resources Technology:
- Implement and use human resources management systems (HRIS) to improve operational efficiency.
- Promote the use of technology to facilitate remote work and communication.
- Resourcefulness:
- Adapts quickly to changing resource requirements
- Enjoys multi-tasking, applies knowledge of the organization to advance multiple objectives
- Demonstrates Organizational Savvy:
- Previous employee relations experience in sales or corporate roles
- Navigates the political complexities of the organization easily
- Has a clear understanding of the business priorities
- Avoids provoking tension between groups
- Uses knowledge of organization to achieve objectives
- Has a network of cross functional peers to help drive results
- Action Oriented:
- Decisively acts in fast changing situations
- Shows initiative in tough situations
- Exceptional at spotting and seizing opportunities
- Customer Focused:
- Anticipates customers’ needs and provides exceptional customer service
- Establishes and main

📌 Sr. Human Resource Partner (Ciudad de México)
🏢 Corpay
📍 Ciudad de México