**Company Description** About O-I**
We are reimagining the glassmaking process, we are not afraid to push boundaries as we transform an industry that has manufactured glass in nearly the same way for over 100 years. We threw away the play book and went about designing and implementing new technology, innovating processes and bringing new benefits to our customers. This is just the beginning as we expand our offering and implement future technologies across our operations.
We are part of O-I, who with 25,000 + employees and an unparalleled footprint spanning 70 plants in 20 countries, provides us with the opportunity to make an impact on a integral scale.
**Qualifications** Requirements and qualifications**:
**Education**: Bachelor's degree in Systems, Informatics, or related field.
**Experience**:



Minimum 2 years of experience in technical support to users, ideally in the Human Resources area.
**Skills**:
- Strong communication and customer service skills.
- Ability to work in a team and under pressure.
- Analytical and problem-solving skills.
- Proactive and service oriented.
**Knowledge**:
- Knowledge and experience in the use of Kronos 8.1 and SAP HCM (HR modules).
- Knowledge of databases (SQL Server, Oracle or others).
- Knowledge of ITIL (desirable).
- Languages: English level B1 (intermediate).
**Additional Information** Key Responsibilities**:
- Comply with the company's information security standards and policies.

📌 IT HR Analyst (Miguel Hidalgo)
🏢 O-I
📍 Miguel Hidalgo