Actuar como enlace entre GM, sus concesionarios o tiendas IAM
Facilitar la tutoría y la consultoría para garantizar que se cumplan los objetivos de ventas y servicios mensuales / anuales
Seguimiento del Índice de Satisfacción del Cliente (CSI) u otros comentarios de los clientes para identificar y abordar deficiencias u oportunidades
Ayudar en el lanzamiento de productos para garantizar un marketing y una publicidad optimizados entre el distribuidor, los IAM y GM
Crear y gestionar relaciones
Monitorear la capacitación del personal y garantizar el cumplimiento de los requisitos / objetivos de GM
Asistir con la gestión de inventario, incluyendo pedidos de vehículos y / o piezas y estabilización de inventario
Analizar las ventas de los concesionarios, el mercado local y la competencia para identificar los ingresos oportunidades
Aumentar las ventas de vehículos y piezas de GM a sus clientes
Ayudar en la resolución de problemas del cliente
Realizar otras tareas relacionadas según lo asignado

**Additional Job Description**:
**Key Requeriments**:
- Degree (finance, administration, engineering or similar experience)
- Around 3 years of experience in similar positions
- Advanced English
- Power Bi MS office
- Experience with dealers
- Availability to travel around 70% of time
**Activities**:
- Act as a liaison between GM, it's dealerships, or IAM stores
- Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met
- Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies
- Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
- Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
- Build and manage relationships
- Monitor personnel training and ensure compliance with GM requirements/objectives
- Assist with inventory management,



including vehicle and or parts ordering and inventory balancing
- Analyze dealer sales, local market, and competition to identify revenue opportunities
Increase sales of GM vehicles and parts to its customers
- Assist in customer problem resolution
- Performs other related duties as assigned
This position requires the ability to legally operate a motor vehicle on a regular basis. A company Vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and general customer base is closely linked to the diversity and inclusion that we experience within General Motors.
If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter

**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**:
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

**Non-Discrimination and Equal Employment Opportunities**:
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

**Accommodations**:

📌 District Manager (Ciudad de México)
🏢 General Motors
📍 Ciudad de México