What We Offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high‑quality development programs, we not only offer performance‑based remuneration and occupational health benefits but also hybrid and versátil working environments with SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Overall Tasks

- Keeping track of assigned accounts to identify outstanding debts
- Planning course of action to recover outstanding payments
- Locating and contacting debtors to inquire of their payment status
- Contact customers and establish reason for past‑due account situation; follow up to ensure payments are received
- Work with Key customers or portfolios of $20M or more
- Achieve past‑due percentage in 3% or less
- Must maintain a high level of accuracy in the above accountabilities as an integral part of accounting services
- Medium interaction to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over payments
- Effectively coordinate and assist in resolutions of payment discrepancies and disputes
- Perform account reconciliation when needed
- Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment,



safety and health management system; Internal Procedures; and ISO 9001 and/or 14001 standards where applicable

Subtasks

- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
- Maintain balances over 90 days in less than 2%
- Work with Customer Service Department to solve any payment discrepancy
- Contact the customers (phone-email) about past‑due balances

Requirements

- Bachelor’s degree in Accounting, Business, or Finance preferred
- Experience in SAP, accounts receivable, general accounting, or bookkeeping
- Language: Intermediate to advanced level of English
- Strategic Thinking: Required to quickly digest data, address challenges and offer potential solutions. Spot patterns, trends and create potential resolutions
- Result orientation: Recognize what results are important and identify steps needed to achieve them. Ensure tasks are completed within expected deadlines with accurate time management
- Customer focus orientation: Clearly understand and develop empathy with internal and external customers and their demands, involving clear written and oral communication skills
- Team Player: Work effectively with members of the team and assist in case resolution. Show commitment, competence and lead by example

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📌 Jr Analyst Collector (Torreón)
🏢 Evonik
📍 Torreón