Cummins is seeking an IT services professional to contribute to the delivery and support of defined IT services, ensuring tools and resources are available and compliant with ITIL standards. The role involves generating service delivery metrics, managing SLAs, and maintaining strong relationships with customers and suppliers across regions.
You will promote root-cause analysis and Six Sigma initiatives to optimize processes.
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📌 IT Service Delivery Leader — SLA & Service Excellence (Centro)
🏢 Cummins
📍 Centro
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