Role Overview

We are seeking a strategic and hands‑on UX Designer to drive the user experience across our e-commerce and retail platforms. This role will be pivotal in shaping how customers interact with our digital products – from browsing and buying to managing prescriptions and engaging with pet health content.

Important Information
Experience: +4 years
Job Mode: Full-time
Work Mode: Work from home

Key Responsibilities

- Interaction Design: Improve user flows following retail best practices for user‑facing digital products based on user profiles and scenarios.
- Customer‑Centric Design fundamentals: Interpret user research findings to design items and strategies to improve overall experience. Participate in usability testing, A/B testing and data analysis to inform design decisions.
- Cross‑Functional Collaboration: Partner with product managers, developers, marketers and customer service teams to deliver cohesive experiences.
- Retail & Ecommerce Optimization: Enhance user journeys across product discovery, checkout, subscription management and mobile experiences.
- Prototyping & Validation: Create wireframes, high‑fidelity prototypes and interaction models to test and validate design concepts.
- Accessibility & Inclusivity: Familiar with design practices and ensure compliance with accessibility standards.
- Design Systems:



Maintain and evolve design systems for consistency across platforms.

Qualifications

- 4+ years of UX design experience.
- Proven track record in ecommerce and/or retail UX design.
- Strong portfolio showcasing user‑centered design solutions and measurable impact.
- Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping platforms.
- Deep understanding of responsive design and mobile‑first principles.
- Experience with A/B testing, analytics tools, and customer feedback loops.
- Excellent communication and stakeholder management skills.

Preferred Skills

Familiarity with ecommerce and related digital experiences.
Experience working in agile environments and with cross‑functional teams.

About Encora

Encora is a integral company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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📌 UX Designer (México)
🏢 Encora
📍 México