If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
**Third Party Risk Officer**
**Role purpose**
Third Party Management (TPM) is the process of identification, assessment, remediation and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party.
IWPB Operations relies on multiple suppliers and third-party engagements across markets to deliver services efficiently.
The purpose of this role is to be the primary point of contact for third party risk issues, ensuring that third party governance, Business as Usual and transformation activities are coordinated and performed effectively in the countries you manage.
This is an essential part of our business because it;
- Ensures we comply to our regulatory obligations
- Protects HSBC's brand, values and reputation
- Enables us to meet our business needs and support critical business services
- Reduces the risk of doing business with third parties
- Supports our policies and provides a consistent approach across the bank
**Principal Accountabilities and Responsibilities**
Risk Management & Policy Implementation
- Supports the implementation of the Group TPRM Policy and Framework in the countries you manage.
- Acts as a local point of contact for TPEMs and Risk Owners, providing guidance on processes, thresholds, and escalation routes.




- Assists in monitoring third-party risk issues and raises concerns where material risks or regulatory implications are identified.
Execution & Monitoring
- Supports Third Party Risk Governance processes to ensure activities are undertaken in line with Group policy.
- Works with TPEMs and Risk Owners to ensure engagements are recorded accurately in Archer/OneTPM/Helios and TPM activities are completed on time.
- Helps track risk assessment activities, monitoring completion and quality of submissions, and escalating delays or issues where needed.
- Reviews MI/reports to highlight trends and contribute to local execution plans.
Operational Effectiveness & Control
- Helps embed Third Party Risk procedures and ensures policies and processes are followed in day-to-day activities.
- Works with Third Party Engagement Managers (TPEMs) and Risk Owners to promote consistency in risk reporting across entities.
- Prepares inputs for local governance forums on third party risk exposure and control effectiveness.
- Supports assurance activities by coordinating reviews, collecting evidence, and tracking remediation of issues.
- Escalates risks, incidents, or delays promptly where they cannot be resolved locally.
- Follows HSBC control standards, including supporting timely completion of audit and assurance actions.
- Ensures Archer records correctly reflect contracts, assigned TPEMs, Risk Owners, and engagement
- Promotes adherence to HSBC control standards and supports the timely implementation of audit and assurance actions.




Customers / Stakeholders
- Builds strong working relationships with TPEMs, Risk Owners, Procurement, and IWPB Operations stakeholders to support third-party risk activities.
- Engages regularly with TPEMs to review progress, identify issues, and promote resolution.
- Supports local governance forums by preparing inputs, updates, and contributing to discussions on third-party risk exposure.
- Acts as a link between local stakeholders and the Global TPRO to align on policy, processes, and governance structures.
**Functional Knowledge**
- Experience in Third party risk management is required for the role.
- Experience within a risk management role, preferably within third party management.
Financial services experience or at a regulatory agency or major consulting firm is desirable
- Experience of managing a complex portfolio of work
- A good understanding and experience of the Global Businesses and Integral Functions within a Bank, the regulatory environment within the region and knowledge of third party risk
- Demonstrable examples of teamwork and collaboration with internal and external customers
- Attention to detail and proactive awareness of internal and external policies
- Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial
- Strong problem-solving skills
- Experience of managing complex projects to time and quality
- Have excellent communication and influencing skills with peers, subordinates, suppliers, senior management and external stakeholders
- Excellent written and verbal communication skills and proficient in MS tools
- A good understanding of 1 or more Risk Domains is desirable (providing support and guid

📌 Third Party Risk Officer (Xico)
🏢 HSBC Global Services
📍 Xico