You will work for a company dedicated to providing high-quality training solutions and management services to U.S. Government clients, primarily within the Special Operations community.
Responsibilities
- Handle inbound and outbound collection calls in a professional manner
- Utilizes negotiation skills to resolve delinquency issues
- Collect customer payments in accordance with payment due dates
- Identify issues attributing to account delinquency and discuss options with customer
- Provide timely follow-up on payment arrangements.