Job Description

The NetSuite Functional Consultant is responsible for delivering implementation services to NetSuite customers in a post‑sales context. Collaborating with the Consulting Delivery team, the role involves swiftly assessing customer needs, devising innovative solutions, and implementing them to ensure customer satisfaction. A key focus is helping customers optimize their business operations, continuously enhancing their satisfaction and loyalty. You’ll work with tight timelines and manage a full customer portfolio.

Responsibilities

- Providing implementation services to new and existing NetSuite customers.
- Documenting and validating customer business requirements and mapping them to NetSuite functionality.
- Configuring/customizing the NetSuite application to meet customer business requirements.
- Conducting consulting sessions and documenting them with meeting minute summaries.
- Attending internal project meetings and providing status updates on progress of activities and deliverables.

Skills and Contributions

Delivery Excellence : Contributes to delivery excellence by documenting solution best practices and participates in the NetSuite SME program. Also supports the sales cycle when needed.

Continuous Education : Contributes to internal knowledge base and stays updated with new product upgrades.

Problem Solving : Handles most situations independently and is passionate for customer service, skilled in problem‑solving,



decision‑making, and implementing solutions in the NetSuite environment. Adept at documenting and escalating issues as necessary.

Decision Making : Requires strong decision‑making abilities, including influencing customers to modify current business practices and managing scope and expectations with the customer.

Soft Skills : Strong communication and presentation skills, ability to establish credibility and rapport with stakeholders. Serves as a trusted advisor communicating effectively with functional and technical stakeholders.

Requirements

Experience : Ideally, have 8+ years of experience with a consulting firm or software provider, and 3+ years in a NetSuite Functional Consultant role.

Education : Bachelor's degree, preferably in Accounting, Business Management, Industrial Engineering, or Management Information Systems; a master's degree or post‑graduate is a plus.

Qualifications

Career Level – IC3.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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📌 NetSuite - Senior Principal Consultant (Centro)
🏢 Oracle
📍 Centro