Job Description

MAJOR DUTIES AND RESPONSABILITIES

Major Duties:

- Pedimento creation in MASL system

- Pedimento audit per shipment

- Commercial documents audit per shipment

- Error identification and correction prior pedimento payment

- Pedimento payment.

- “Hoja de cálculo” creation in MASL system

Responsibilities:

- Ensure smooth and timely customs process flow.

- Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations.

- Ensure accurate and timely data entry into our operating system.

- Track and trace Customs files.

- Verify documents received for Import and Export customs purposes are compliant and correct.

- Always ensure compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (e.g., OEA)



or customer policies / requirements.

- Understand department process flow, constantly looking for areas of improved efficiency.

- Overseas communications, timely responses to emails and requests (internal and external)

- Escalation of problems to Management when necessary

- Meets company standards of 52 hours training per year per employee.

- Attend training classes when required.

- Complete mandatory training when required.

- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

📌 Ciudad de México | Glosador - Customs Brokerage
🏢 Expeditors
📍 Ciudad de México