**Digital Patient Experience Coordinator (Part-Time, Remote)**:
**Are you passionate about wellness, tech-savvy, and love meaningful conversations?
Join our team!
**
We're looking for a **Digital Patient Experience Coordinator** to help bridge the gap between prospective patients and the care they need.
In this flexible, part-time remote role, you'll primarily respond to incoming SMS inquiries and assist with light phone consultations when necessary.
This is **not** a traditional call center job.
Instead, you'll use a personalized, tech-enabled approach to understand patients' health goals, build trust, and guide them toward their next step—whether that's scheduling a call or providing additional information.
**What You'll Do**:
- ** Engage promptly** with SMS inquiries and occasional phone calls
- ** Hold consultative conversations** to understand wellness goals and patient concerns
- ** Coordinate appointments** using tools like Calendly
- ** Maintain accurate records** in our CRM (training provided)




- ** Foster relationships** by showing empathy, curiosity, and professionalism
- ** Follow up** thoughtfully to encourage appointment scheduling
**What You Bring**:
- Tech-savviness and a quick learning curve for new tools
- Comfortable using CRMs, telehealth platforms, or calendars
- Great communication skills—both written and verbal
- A genuine interest in health and wellness fields
- Availability during U.S. East Coast business hours (16:*****:00 GMT)
- Attention to detail in all communications and documentation
**Why You'll Love It Here**:
- ** Work that matters**—help people take steps toward better health
- ** Adaptable hours** and part-time stability
- ** Professional growth** with tools like DrChrono, Go High Level, and more
- ** Supportive culture** focused on empathy and care

📌 Digital Patient Experience Coordinator (Part-Time, Remote) (Xico)
🏢 Growth Troops
📍 Xico