**INGLÉS AVANZADO C1 INDISPENSABLE (SE COMPROBARÁ CON ENTREVISTA)**
**Ubicación**: Mérida, Yucatán (On-site, Sede Mayab)
**Horario**: Lunes a Viernes, 8:00 AM - 5:00 PM PST
**Sueldo**: 1,136 USD mensuales
**Seniority**: Mid-Senior
We are seeking a highly organized and customer‐focused **Caregiver Onboarding Coordinator** to support newly hired caregivers throughout the onboarding process.
This role plays a key part in ensuring a smooth, professional, and positive experience from offer acceptance through orientation day.
**Key Responsibilities**
- Work closely with newly hired caregivers from offer acceptance through orientation day to ensure a positive onboarding experience.
- Provide virtual support to caregivers with onboarding documentation and required uploads.
- Track onboarding progress and follow up consistently to ensure all requirements are completed in a timely manner.
- Monitor eligibility status, including documentation and background checks.
- Reschedule caregiver orientations when needed.
- Communicate onboarding status updates clearly and professionally with caregivers.
- Notify branch teams once caregivers are fully cleared and ready to be staffed with clients.
- Maintain accurate tracking records and calendars related to onboarding activities.
**Requirements**:




- Minimum **2 years of experience** in client‐facing roles, customer service, or support functions.
- **Advanced English level (spoken and written)** is required.
- Strong customer‐service mindset and professional communication skills.
- Excellent calendar management, tracking, and follow‐up skills.
- High adaptability to shifting schedules, priorities, and processes.
- Strong organizational skills and attention to detail.
- Ability to work on‐site at Sede Mayab, Mérida.
- Home care experience is not required._
**Preferred Skills**
- Experience working with onboarding, compliance, or operations teams.
- Comfort working in fast‐paced, changing environments.
- Strong sense of ownership and accountability.
**What We Offer**
- Stable Monday-Friday schedule
- On‐site work environment
- Opportunity to grow within a people‐focused operations team
- Collaborative and supportive work culture
Administrativa25
Tipo de puesto: Jornada completa
Sueldo: $19,****** - $20,****** al mes
Experiência:
- Servicio al cliente: 2 años (Obligatorio)
Idioma:
- INGLÉS AVANZADO C1 CONVERSACIONAL (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Caregiver Onboarding Coordinator (Mérida)
🏢 Solvo Global
📍 Mérida