The IT Project Group Manager is accountable for management of complex/critical/large professional disciplinary areas.
Leads and directs a team of professionals.
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
Applies in-depth understanding of the business impact of technical contributions.
Strong commercial awareness is a necessity.
Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
Excellent communication skills required in order to negotiate internally, often at a senior level.
Some external communication may be necessary.
Accountable for the end results of an area.
Exercises control over resources, policy formulation and planning.
Primarily affects a sub-function.
Involved in short
- to medium-term planning of actions and resources for own area.
Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:
- Responsible for all technology components of the development and implementation of major/multiple/highly complex projects; may manage enterprise wide projects.
- Develops detailed IT work plans, schedules, project estimates, resource plans and status reports.
- Provides IT strategic direction for projects managed.
- Sets guidelines for appropriate staffing requirements to meet operational needs.
- Impacts the IT project leadership function by strategic influence and by exercising control over resources, budget management and planning; accountable for end results.
- Evaluates subordinates' performance and makes decisions on pay increases, hiring,



terminations and other personnel actions.
- Applies in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Ensures essential procedures are followed and contributes to defining standards.
- Demonstrates an in-depth understanding of how IT project leadership integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
- Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
- Influences and negotiates with senior leaders (across functions); may communicate with external parties.
**Qualifications**:
- 10+ years experience in a related technology role with commensurate people management experience
**Education**:
- Bachelor's/University degree or equivalent experience, potentially Masters degree
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**Descripción adicional**
**Middleware Manager**
El Middleware Manager es responsable de la administración y optimización de las plataformas intermedias que conectan aplicaciones, servicios y bases de datos, asegurando la correcta comunicación entre sistemas heterogéneos.
Beneficios fundamental:




- Disponibilidad y estabilidad de las aplicaciones de misión crítica gracias a la monitorización y mantenimiento proactivo.
- Optimización del rendimiento mediante ajustes de configuración, tunning y actualización de componentes.
- Soporte a la integración de aplicaciones internas y externas mediante estándares como JMS, SOAP, REST, y colas de mensajería.
- Reducción de riesgos en paradas no programadas gracias a la aplicación de parches y mejoras de seguridad.
- Cumplimiento normativo mediante trazabilidad y auditoría de cambios.
**OpenShift Manager**
El OpenShift Manager se encarga de la administración integral de la plataforma de contenedores basada en Kubernetes, garantizando un ciclo de vida eficiente de las aplicaciones y microservicios.
Beneficios clave:
- Estandarización de despliegues a través de pipelines CI/CD, minimizando errores humanos.
- Escalabilidad automática para atender incrementos en la demanda sin comprometer la estabilidad.
- Aislamiento y seguridad gracias a políticas de namespaces, roles y control de recursos.
- Gestión de clusters y nodos optimizando el uso de la infraestructura y reduciendo costos.
- Rapidez en la entrega de nuevas funcionalidades gracias a entornos de prueba y producción consistentes.
- Resiliencia ante fallos mediante configuraciones de alta disponibilidad y balanceo de cargas.
**Indispensable contar con roles dedicados de Middleware Manager y OpenShift Manager asegura una gestión especializada de estas plataformas críticas, permitiendo**:
- Maximizar la disponibilidad de servicios.
- Garantizar el cumplimiento de SLA y regulaciones.
- Acelerar la entrega de valor al negocio.
- Reducir incidentes y tiempos de recuperación ante fallas.
En un contexto de transformación digital, esta

📌 Banamex Infrastructure Group Middleware Manager (Xico)
🏢 Citi
📍 Xico