Who We AreBuilding the AI-first frontier enterprise.We are a general technology consultancy with a trademarked, AI-first approach—Gen-e2TM.
It redefines how enterprises build digital products and transform their organizations with AI.
We do the right thing, and we do it right.
We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.We are small enough to care locally, big enough to deliver globally (10 countries, 450+ experts from 50+ nationalities)We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients.We are robust and resilient (100% independent, 0 debt, founded ****)We are AI-native professionals who invest in what we believe and work as a collective intelligenceWe are positive, courageous and deliver at the leading edge.Your RoleAs a Lead Design Ops, you will define, scale, and govern the Design Operations practice across multidisciplinary teams, enabling consistency, efficiency, and high-quality design delivery in a modern AI-first environment.Define and implement the Design Ops model, including governance, standards, and ownership frameworksEstablish and scale design systems operations across web, mobile, and desktop platformsBuild and maintain design tokens, component libraries, and system architecture for cross-platform consistencyDesign and optimize end-to-end workflows, ensuring seamless collaboration between design, product, and engineeringCreate and maintain living documentation systems to support scalability and knowledge sharingDefine and manage tooling architecture, integrating platforms such as Figma, Storybook, and AI-powered toolsLeverage AI (Figma AI, Copilot, Cursor) to automate processes and enhance design productivityImplement Design CI/CD pipelines, enabling continuous integration between design and developmentDefine and track OKRs and KPIs to measure adoption, efficiency, and design qualityEnsure accessibility standards (WCAG) and design quality benchmarks are consistently metAct as a strategic partner to Product, Engineering,



and Leadership teamsDrive alignment and influence without direct authority across distributed teamsWho You AreProven experience in Design Ops, Design Systems, or UX Operations rolesStrong experience building and scaling design systems and tokens across platformsHands‐on experience with Figma, Storybook, and modern design tooling ecosystemsUnderstanding of design-to-code workflows and CI/CD for design systemsExperience integrating AI tools into design workflows (Figma AI, Copilot, Cursor)Knowledge of accessibility standards (WCAG) and inclusive design practicesStrong understanding of cross-functional collaboration (Design, Product, Engineering)Soft SkillsStrong system thinking and strategic mindsetAbility to influence without authorityExpertise in documentation and knowledge scalingComfortable making decisions in ambiguous environmentsStrong communication and stakeholder managementAI-Native Engineering (Core Expectation)UseGenerative AI coding tools (e.G., GitHub Copilot, Cursor) as a first-class engineering assistant for:Code scaffolding and refactoringCode generation and optimisationTest‐cases and documentation generationBuild applications through AI‐driven development practices, including:AI-assisted debugging and troubleshootingIntelligent code completion and pattern recognitionAutomated documentation generationApply prompt engineering best practicesfor reliable, repeatable engineering outcomes.Validate GenAI output (determinism checks, guardrails, fallback logic).
More About PALO ITOur clients include some of the world's most successful companies.
We collaborate with leading enterprises, next‐generation businesses and frontier partners, shaping what comes next, helping them scale AI and solve complex business and technology challenges.What We OfferStimulating working environmentsUnique career pathInternational mobilityInternal R&D; projects (including Gen-e2TM)Knowledge sharingPersonalized training via PALO IT AcademyEntrepreneurship & intrapreneurshipFor more on our team culture and benefits, check out our careers page.
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📌 Ai Native Product Designer (Xico)
🏢 Palo It
📍 Xico