Requisition ID: ******
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Hiring Manager: Ricardo Perfecto Hernandez
Recruiter Name: Thais Nadim
Additional Locations:
**Please upload your resume in English - only resume in English will be assessed.
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**This is a hybrid position (**requiring 3 days a week in the office)** and is open to applicants currently based in either Mexico, City or Monterrey, MX.
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**PURPOSE AND OBJECTIVES**
As part of the ECS Operations Team the Global Database Team is responsible for all databases.
Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers.
For our Delivery Centers in Monterrey or Mexico City, we are looking for an IT Technology Consultant as Database Administrator with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment.
Beside administration we are part of pilot projects for new technologies as reference for SAP customers.
Driving continuous improvement is our main focus to increase operation, availability and efficiency.
Infrastructure landscape re-architecture and new technology adoption is another important part.
Global thinking and a strong customer focus are essential within the new ECS Delivery program.
**Work Experience**:
- Solid experience of work experience
- Experience in Operations Support in a Global Team
- SLA up keeping and Customer Satisfaction initiatives
**Database Specific Required Skills**:
- Experience in different database concepts preferably HANA or ASE
- SAP Product suit knowledge is an added plus
- Exposure to the automation tools /scripting or processes




- DB installations and upgrade, Planning, setup and implementation.
- Providing technical expertise and support in optimizing and tuning of Systems
- Organize / Structure day2day documentation
- Continuous support of SAP systems and problem solving.
- Development of concepts and tools to solve and prevent problems and to increase efficiency
- Working in international teams and driving general knowledge transfer and best practices
- DB performance optimization on detailed level
- Willingness to take on call duty/Weekend tasks.
- Willing to Work with additional and new databases is must like HANA, Sybase.
**General Required Skills**:
- Strong communication skills.
- Strong academic degree in Business management.
- Good Automation skills and willing to improve tools in operations.
- PMP or ITIL certification is a consideration
- Understanding of, and experience with, server-client computing and relational databases.
- Good understanding of the organizations goals and objectives
- Good interpersonal, written, and oral communication skills
- Technical documentation skills / WIKI.
- Able to prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Abilities to work on multiple projects, track and ensure progress to completion
- Good written and oral communication skills.
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**SAP'S DIVERSITY COMMITMENT**
To harness the power of innovation, SAP invests in the development of its diverse employees.
We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.

📌 Senior Database Administrator, Enterprise Cloud Services (San Pedro Garza García)
🏢 SAP..
📍 San Pedro Garza García